Pharmaceutical Operations Business Associate

Grand River Aseptic Manufacturing, Inc.; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits starting day 1

Paid volunteer time

PTO up to 104 hours/year

Wellness time off

Paid holidays

Competitive pay

Job summary

Grand River Aseptic Manufacturing, Inc. is seeking a Pharmaceutical Operations Business Associate to translate client demand into production and operational plans, coordinating with the Director of Business Operations to ensure timely batch release and delivery of customer commitments.

This onsite role emphasizes project management and analytical skills in a manufacturing environment. The ideal candidate has training in project management, leadership experience, and proficiency with MS Office; a

Qualifications

• Training or education in project management or equivalent knowledge and experience.
• Demonstrated leadership working with teams.
• Proficient in Microsoft Word, Excel, and Outlook.
• Bachelor’s degree preferred.
• 1+ year related manufacturing experience preferred.
• Pharmaceutical environment experience preferred.
• Familiarity with PM techniques, tools, and software preferred.

Responsibilities

• Assist with collection, organization, and maintenance of operational, production, and customer demand data.
• Prepare reports, dashboards, and performance metrics for leadership review.
• Update planning tools (Smartsheets) and business systems to ensure data accuracy.
• Monitor and track production schedules and batch release activities.
• Coordinate meetings and follow-up on action items to support readiness and release.
• Communicate operational updates across cross-functional teams.
• Track key business metrics and escalate data discrepancies.
• Prepare presentations and reports for leadership meetings.
• Identify scheduling conflicts or operational issues and communicate them to teams.

Skills

Leadership

MS Office proficiency

Project management knowledge

Communication skills

Education

Bachelor's degree

Tools

Smartsheets

Business systems

Job description

Description

Pharmaceutical Operations Business Associate

Overview of this Position:

The Pharmaceutical Operations Business Associate supports the execution of business operations strategies by helping translate client demand forecasts into actionable production and operational plans. Work closely with the Director of Business Operations, assist in coordinating activities that support revenue realization, timely batch release, and the successful delivery of customer commitments. The Business Operations Associate is a detail-oriented professional with strong analytical, organizational, and communication skills. Support production and release planning processes, maintain forecasting and reporting tools, track critical action items, and identify potential risks or constraints that could impact revenue, customer service, or operational efficiency. This is a fully onsite position. This role is in more alignment with an individual seeking an associate project management type of role and is not in the Information Technology department.

Non-Negotiable Requirements:

• Training or education in project management or equivalent knowledge and experience.
• Demonstrated leadership working with teams.
• Proficient computer skills in Microsoft Word, Excel, and Outlook.

Preferred Requirements:

• Completion of a bachelor’s degree.
• A minimum of 1-year related work experience in a manufacturing industry is preferred.
• Experience in a pharmaceutical environment preferred.
• Familiarity with project management techniques, timelines, tools, and software preferred.

Responsibilities Include (but are not limited to):

• Assist with the collection, organization, and maintenance of operational, production, and customer demand data.
• Support the preparation of reports, dashboards, and performance metrics for leadership review.
• Update and maintain planning tools, Smartsheets, and business systems to ensure data accuracy.
• Monitor and track production schedules, batch release activities, and customer commitments.
• Coordinate meetings, document action items, and follow up on assigned tasks to support production readiness and batch release activities.
• Work with cross-functional teams to gather information and ensure timely communication of operational updates.
• Support the tracking of key business metrics and identify data discrepancies for escalation.
• Assist in the preparation of presentations and reports for departmental and leadership meetings.
• Help identify scheduling conflicts, delays, or operational issues and communicate them to the appropriate team members.
• Respond to routine requests for operational data, reports, and status updates.
• Build collaborative relationships with internal stakeholders to support efficient execution of business objectives.
• When required, attend and facilitate regular status meetings with cross functional internal stakeholders followed up with meeting agendas and minutes.
• Assist in the creation and participation of delivering well-organized presentations.
• Resolve and/or elevate issues in a timely fashion.
• Identify opportunities for improvement and make constructive suggestions for change.

Full job description available during formal interview process.

What Sets GRAM Apart from Other Employers:

• BENEFITS starting day 1: Medical, prescription, dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying a portion of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well. We also offer generous off-shift premiums!
• Paid VOLUNTEERISM starting day 1: GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year!
• PAID TIME OFF: You choose how to use this time for your vacation, sick, or mental health needs! PTO: Full-time employees accrue up to 104 hours of paid time off per calendar year, with this amount being prorated your first year. WELLNESS TIME OFF (WTO): In addition to PTO, employees earn 1 hour of wellness time off for every 30 hours worked, to use how you choose.
• PAID HOLIDAYS: We offer 10 paid holidays per calendar year with immediate eligibility!
• PAY: Depends on Experience and is discussed during the interview process.