QA Specialist III - OTS

Grand River Aseptic Manufacturing; Grand Rapids (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits starting day 1

Paid volunteerism (16 hours/year)

PTO up to 17 days/year

Wellness Time Off (WTO)

10 paid holidays/year

Shift differential

Job summary

Grand River Aseptic Manufacturing is seeking a Quality Assurance reviewer to provide technical oversight of GMP investigations across multiproduct aseptic filling operations. The role emphasizes thorough root cause analyses, CAPA development, and on-time NCR closure to uphold high quality and regulatory compliance.

The candidate should have a life sciences background with 8+ years of related experience and strong written communication skills for documenting investigations and interacting with

Qualifications

• Bachelor's degree in Life Sciences or related field and/or 8+ years of related work experience
• 3+ years of technical writing experience including ownership of quality investigations, root cause analyses, CAPA/action items, and timely NCR closeouts
• Knowledge of quality principles and procedures in pharma/biopharma/biotech manufacturing environments
• Strong understanding of cGMP, FDA guidelines, and multinational regulatory standards
• Client-facing experience leading meetings to close NCRs on time and meet customer service metrics

Responsibilities

• Review and provide technical oversight of GMP investigations across aseptic filling operations.
• Lead cross-functional meetings to drive root cause analysis and timely completion of investigations.
• Ensure documentation supports NCR investigations, risk assessments, CAPA, and action item closure.
• Coordinate daily/weekly/monthly site quality metrics and non-conformance trend reviews.
• Provide QA review and approval of cGMP documentation supporting continuous improvements.

Skills

Quality investigations

Root cause analysis

CAPA/Action Items

Non-conformance metrics

Cross-functional collaboration

Education

Bachelor's degree in Life Sciences or related field

Job description

Agility, Impact, Methodology. Do you exhibit these values and wish to be around others that do too? Do you thrive in fast-paced environments where agility, adaptability, and high standards go hand in hand? Are you driven to make a meaningful impact, whether through your work, your support of others, or your commitment to your community? Are you motivated by a disciplined, science-based approach that ensures consistent excellence, safety, and integrity in everything you do?

Overview of this Position:

Perform Quality Assurance review and technical oversight of GMP investigations across multiproduct Aseptic Filling CDMO operations. Activities include review of deviation investigations, CAPAs, action items, and associated root cause analyses to ensure investigations are scientifically sound, adequately documented, and compliant with applicable GMP requirements.

Non-Negotiable Requirements:

• Bachelor's degree in Life Sciences or a related field and/or a minimum of 8+ years related work experience
• 3 years or more years of technical writing experience include experience with owning quality investigations, writing root cause analysis, developing CAPA/Action Items, and demonstrating ability to meet on time non-conformance metrics.
• Knowledge of Quality principles and procedures in a pharma, biopharma, and/or biotech manufacturing environment.
• A thorough understanding of cGMP, FDA guidelines and multinational regulatory standards.
• Client-facing experience, including leading and facilitating meetings with respective clients to effectively close NCRs on-time contributing to meeting customer service metrics.

Preferred Requirements:

• Previous experience in a CMO and sterile filling, manufacturing, and/or fill finish environment is preferred.

Responsibilities Include (but are not limited to):

• Exhibit complex conflict resolution and problem-solving skills in a cross functional setting.
• Work closely with respective team members from Operations Technical Support.
• Manufacturing, Engineering, Maintenance, and Project Management to ensure all documentation is gathered in expeditious manner for timely completion on non-conformance investigations.
• Ensure appropriate risk assessments, root cause, preventative, and corrective action tools are utilized for all non-conformance investigations.
• Lead cross-functional meetings and discussions to drive effective root cause analysis and ensure timely completion of non-conformance investigations.
• Initiate daily, weekly, and monthly site quality metrics and non-conformance trend reviews.
• Lead comprehensive training and mentorship programs for the Quality team, equipping members with the skills needed to write, evaluate, and review rigorous non-conformance investigations.
• Perform Quality Assurance review and approval of cGMP documentation in support of continuous improvements.
• Support Agency, customer and vendor audits as needed.
• Exhibit professional and respectful behavior with both internal/external business associates that reflects positively on the company and is consistent with the company's policies and practices.

Full job description available during formal interview process.

What Sets GRAM Apart from Other Employers:

• MEDICAL BENEFITS starting day 1: Blue Cross Blue Shield medical and dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying for 75% of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well. We also offer generous off-shift premiums!
• Paid VOLUNTEERISM starting day 1: GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year!
• PTO: Full-time employees accrue up to 17 days of time off per calendar year. You choose how to use this time for your vacation, sick, or mental health needs!
• WELLNESS TIME OFF: We offer all employees one (1) paid day of Wellness Time Off (WTO) per quarter to invest in self-care, take some downtime, or whatever you choose.
• PAID HOLIDAYS: We offer 10 paid holidays per calendar year with immediate eligibility!
• PAY: Depends on Experience and is discussed during the interview process. Shift differential available for second and third shift!