Pharma Software Education Architect

Certara USA, Inc.

Wayne (PA)

On-site

USD 90,000 - 130,000

Full time

6 days ago

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Job summary

Certara USA, Inc. is seeking a Scientific Content Specialist, Customer Education to develop and govern scientifically accurate training curricula and software documentation for Certara platforms, including Phoenix.

The role interprets modeling, simulation, and PK/PD concepts and communicates them to audiences with varied backgrounds. Collaboration with SMEs and cross-functional teams is essential for content strategy and adoption.

Qualifications

Bachelor's degree in pharmacology, pharmaceutical sciences, biology, chemistry, biomedical engineering, or a closely related scientific discipline involving specialized intellectual instruction.
Relevant professional experience applying advanced scientific knowledge to scientific writing, software documentation, modeling and simulation, pharmacometrics, PK/PD, or related work.
Demonstrated ability to independently analyze and explain complex scientific concepts, evaluate technical accuracy, reconcile information, and form well-supported conclusions.
Experience owning substantive scientific or technical content deliverables through planning, development, review, revision, and release.
Ability to design structured, audience-appropriate learning or documentation experiences based on subject matter and user needs.
Excellent written and verbal communication skills in English.

Responsibilities

Own the scientific and instructional quality of assigned customer education curricula, technical learning assets, software documentation, online help, knowledge articles, and related content.
Independently interpret complex modeling and simulation workflows, PK/PD principles, pharmacometric methods, software outputs, and scientific use cases; synthesize findings into accurate, practical content.
Evaluate scientific evidence, product behavior, user workflows, and audience needs to identify learning objectives and content gaps.
Determine content architecture, sequence, instructional methodology, and delivery format for learning programs and documentation.
Resolve unclear or conflicting technical information by research, interviewing SMEs, and documenting defensible conclusions.
Lead content initiatives from scoping to publication; manage priorities and adjust approaches as information evolves.
Collaborate with SMEs and stakeholders to obtain input and validate conclusions; retain ownership of deliverables.