Pharma IT Systems Engineer — GMP & Infrastructure

Sunrise Systems, Inc.; Bothell (WA); On-site; USD 90,000 - 150,000; Full time

Job summary

Sunrise Systems, Inc. is seeking a Systems Engineer, IT Shared Services, to act as the site SME for IT systems infrastructure. You will monitor local servers, storage, and applications, ensuring a secure, reliable, and high-performing environment for Bothell operations.

Responsibilities include network support for site and remote operations, system integrations, and ongoing upgrades. Experience in pharma/biotech settings, GMP awareness, and ITIL processes are highly valued.

Qualifications

• 5+ years designing, implementing, and supporting enterprise IT systems infrastructure in regulated settings.
• Certifications such as Azure Admin or CompTIA Server+ preferred; advanced certs a plus.
• Proficient with ITIL Incident, Problem, and Change Management.
• Solid understanding of global Health Authority regulations and secure systems architectures for computerized systems.
• Experience documenting system architecture, configurations, and change controls; audit/ compliance reporting.
• Familiar with integrating MES, ERP, LIMS, Validation/Test, QMS, and LMS in regulated domains.
• Strong ability to respond to end-user IT tickets and resolve performance, availability, and security issues.

Responsibilities

• Manage and monitor network infrastructure across Bothell site and remote operations.
• Lead onboarding, configuration, patching, upgrades, and integrations of local and enterprise IT systems.
• Oversee day-to-day server, storage, virtualization, OS, and cloud service administration.
• Develop and maintain system documentation, diagrams, and SOPs.
• Identify, troubleshoot, and resolve performance, security, and reliability issues.
• Coordinate system activities with local and global teams; manage incidents and changes.
• Deliver training on system best practices, security, and new features.
• Plan maintenance and upgrade cycles; perform system backups and recoveries.
• Prepare and present system performance and incident reports to IT and leadership.

Skills

Systems infrastructure

Servers

Storage

Virtualization

Operating systems

Cloud solutions

Network support

ITIL processes

Security

Documentation

Training

Education

Bachelor's degree in life sciences, engineering, or technology

Tools

Azure Administrator

CompTIA Server+

Azure Solutions Architect Expert

VMware Certified Professional (VCP)

Job description

Sunrise Systems, Inc. is seeking a Systems Engineer, IT Shared Services, to act as the site SME for IT systems infrastructure. You will monitor local servers, storage, and applications, ensuring a secure, reliable, and high-performing environment for Bothell operations.

Responsibilities include network support for site and remote operations, system integrations, and ongoing upgrades. Experience in pharma/biotech settings, GMP awareness, and ITIL processes are highly valued.