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Job summary
A leading tech support company is seeking a Systems Engineer located in New York to provide day-to-day technical support for end users and GMP systems. Responsibilities include maintaining endpoint devices, supporting compliance systems, and troubleshooting infrastructure issues. The ideal candidate has a Bachelor's degree in Information Technology and 3-5 years of relevant experience in a regulated environment, alongside a strong knowledge of networking technologies and problem-solving skills.
Qualifications
3–5 years of experience supporting IT infrastructure in a GMP‑compliant pharmaceutical, lab, or manufacturing environment.
Strong working knowledge of networking technologies.
Hands‑on experience with Windows 10/11 and Microsoft Office.
Responsibilities
Provide day-to-day technical support for end users and systems.
Maintain endpoint devices and support GMP-compliant systems.
Collaborate with central IT for infrastructure reliability.
Skills
Troubleshooting
Communication
Problem-solving
Collaboration
Education
Bachelor’s degree in Information Technology, Computer Science, or a related field
Tools
Cisco
Juniper
Aruba
Windows Server
VMware
Job description
A leading tech support company is seeking a Systems Engineer located in New York to provide day-to-day technical support for end users and GMP systems. Responsibilities include maintaining endpoint devices, supporting compliance systems, and troubleshooting infrastructure issues. The ideal candidate has a Bachelor's degree in Information Technology and 3-5 years of relevant experience in a regulated environment, alongside a strong knowledge of networking technologies and problem-solving skills.