Pharma Field Service Rep – 75% Travel, Remote

Integratedcooling; Minneapolis (MN); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Company contribution

Job summary

Pharma Logistics seeks a Field Service Representative I to provide reverse pharmaceutical services to Pharma Logistics customers in their assigned territory. You will service accounts, coordinate travel for service events, and maintain inventory records with high accuracy.

Expect up to 75% travel, including daytime and overnight trips. You will build strong customer relationships, manage expenses, and meet KPIs while working remotely from a home office with travel to customer sites as needed.

Qualifications

• Proven track record in providing superior service to multiple accounts in a multi-city territory.
• Experience performing multiple service calls on a daily basis.
• Knowledge of pharmaceuticals and controlled substances.
• High level of accuracy and attention to detail.

Responsibilities

• Complete responsibility for servicing accounts in an assigned territory.
• Coordinate and book travel to perform service events to meet and exceed customer expectations.
• Maintain Pharma Dispatch compliance and accurate recording of pharmaceutical inventory.
• Package pharmaceutical products into shipping boxes and coordinate shipping with FedEx and UPS.
• Meet or exceed KPI/Metrics based on service quality, customer feedback, and productivity.
• Communicate timely with stakeholders and customers.
• Develop and maintain strong relationships with customers to drive satisfaction.
• Manage and maintain expenses.
• Travel up to 75% of daytime and overnight travel.
• Meet client needs through high level of travel and other ad hoc projects.

Skills

Customer service

Travel readiness

Time management

Independent work

Education

High school diploma or GED

Tools

MS Office

Job description

Pharma Logistics seeks a Field Service Representative I to provide reverse pharmaceutical services to Pharma Logistics customers in their assigned territory. You will service accounts, coordinate travel for service events, and maintain inventory records with high accuracy.

Expect up to 75% travel, including daytime and overnight trips. You will build strong customer relationships, manage expenses, and meet KPIs while working remotely from a home office with travel to customer sites as needed.