Ph.D. MSSO, MSOSM, MSUS Program Administrator

ERAUINC Embry-Riddle Aeronautical Univ Inc.; Daytona Beach (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Embry‑Riddle Aeronautical University is seeking a dynamic Program Administrator for the Ph.D. Aviation, MSSO, MSOSM, and MSUS programs.

You will support graduate student recruitment, retention, academic advising, and program administration, ensuring high-quality student experiences across ERAU’s Daytona Beach campus and online programs. The role involves coordinating orientations, maintaining records, assisting with scheduling, and supporting reviews under SACS and AABI standards.

Qualifications

• Bachelor’s degree in education, aviation, advising, or related field.
• 5–10 years of related administrative or educational experience.
• Strong analytical skills and knowledge of information systems.
• Proficiency with Microsoft OS, Access, Excel, PowerPoint, Word, Outlook, and internet-based apps.
• Strong interpersonal, communication, advising, and counseling skills.
• Ability to work with diverse student populations and manage multiple priorities.

Responsibilities

• Support graduate student recruitment, retention, academic advising, program administration, and academic program reviews.
• Coordinate new student orientations and information sessions.
• Maintain student records and databases, support course scheduling and program development.
• Assist with University, SACS, and AABI academic program reviews.

Skills

Interpersonal skills

Advising and counseling

Analytical skills

Information systems knowledge

Microsoft Office suite

Diversity and inclusion

Education

Bachelor’s degree in education, aviation, advising, or related field

Tools

Microsoft Windows

Access

Excel

PowerPoint

Word

Outlook

Internet applications

Job description

Job Description The Opportunity

Embry‑Riddle Aeronautical University (ERAU) seeks a dynamic, student‑centered, and forward‑thinking Program Administrator for the Ph.D. Aviation, MSSO, MSOSM, and MSUS programs to support graduate student recruitment, retention, academic advising, program administration, and academic program review activities within the School of Graduate Studies. The Program Administrator advises current and prospective students, coordinates new student orientations and information sessions, maintains student records and databases, supports course scheduling and program development, and assists with University, SACS, and AABI academic program reviews.

About us

For over 100 years, Embry‑Riddle has been the world’s leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next‑generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real‑world challenges and shaping the technologies that will define tomorrow. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry‑Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

Qualifications

• Bachelor’s degree in education, aviation, advising, or a related field.
• Five to ten years of related administrative or educational experience.
• Strong analytical skills and in‑depth knowledge of information systems.
• Technical proficiency with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and internet‑based applications.
• Strong interpersonal, communication, advising, and counseling skills.
• Ability to work effectively with students from diverse academic, racial, ethnic, and international backgrounds.
• Ability to analyze information, manage multiple priorities, make independent decisions, and work with limited supervision.

Preferred Qualifications

• Experience supporting graduate academic programs.
• Experience with student recruitment, retention, academic advising, or program administration.
• Experience supporting academic program reviews or accreditation processes, including SACS or AABI.
• Experience working with student information systems, academic databases, and student records.

Embry‑Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry‑Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry‑Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy.

Embry‑Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school‑administered programs or activities.

To preserve the integrity and authenticity of our hiring process, candidates are expected to participate without AI‑assisted coaching, real‑time response generation, or recording during interviews or assessments. Embry‑Riddle does not use AI to automatically screen, rank, or select candidates.

Embry‑Riddle does not accept unsolicited assistance from staffing or recruitment agencies. Agencies interested in partnering with the University should contact [e-mail] and should not contact hiring managers or other University employees directly.