PFS Research Specialist

LCS Lifespan Corporate Services d/b/a Brown University Health; United States; On-site; USD 29,000 - 48,000; Full time

Job summary

Brown University Health seeks an experienced Analyst to support accounts receivable by researching unapplied funds, posting cash, and resolving payment issues. The role involves developing methods, training users, and coordinating with payers and banks to ensure accurate account balances and compliant processes.

Ideal candidates bring three years of revenue cycle experience, an accounting background, and strong communication skills.

Qualifications

• Associate’s degree in Accounting or a related field.
• Proficient knowledge of PC, Internet and software applications.
• Three years of full revenue cycle experience; accounting background; strong communication and interpersonal skills.

Responsibilities

• Develops research methods and tools for credit resolution and payment issues.
• Identifies and recommends tools to flag erroneous cash payments.
• Identifies cash application errors and 835 issues affecting account balances.
• Reviews and resolves professional credit work queues and clearing accounts.
• Researches missing payment data, contacting payers or vendors.
• Trains users in basic research protocols in the Practice Management System.
• Verifies and reconciles payment data with the AR system by contacting providers, payers and banks.
• Analyzes credits and suggests process improvements.
• Monitors unapplied cash accounts and documents activity.
• Assists audits with reconciliation documentation for unapplied cash.
• Maintains and updates the procedure manual.
• Assists departments with identification and resolution of unidentified cash using research techniques.
• Participates in meetings with departments and payers.
• Other duties as assigned.

Skills

Revenue cycle experience

Communication skills

Interpersonal skills

Education

Associate’s degree in Accounting or related field

Job description

SUMMARY

Under general supervision of the Receivables Manager, performs a variety of duties related to analysis of recording, processing, and posting of cash and researching of unapplied funds to the accounts receivable system for Brown University Health and all affiliates. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate.

RESPONSIBILITIES

• Develops research methodologies, procedures and tools for credit resolution and payment issues.
• Develops and recommends tools to identify erroneous or questionable cash payments.
• Identifies cash application user errors, 835 files issues that result in incorrect account balances and credits.
• Responsible for reviewing, researching and resolving multiple Professional credit WQ’s and clearing accounts.
• Researches missing payment information which may require contacting payers or outside vendors.
• Trains and assists users with basic primary research protocols in the Practice Management System.
• Contacts providers, payers, banks, etc. to verify and reconcile payment data with the Brown University Health Accounts Receivables system.
• Analyzes and resolves credits and recommends modifications to processes.
• Monitors and maintains multiple Unapplied Cash Accounts, verifies, reconciles and documents activity.
• Participates and assists in internal/external audits providing requested information in regard to reconciliation and documentation of activity in unapplied cash accounts.
• Maintains procedure manual and updates when warranted.
• Assists external departments with requests for identification and resolution of unidentified cash, which may require extensive and exhaustive research techniques.
• Participates in internal meetings and other meetings with outside departments and payers as required.
• Other projects, duties assigned as needed.

MINIMUM QUALIFICATIONS

• BASIC KNOWLEDGE: Equivalent to an Associate’s degree in Accounting or a related field. Requires proficient knowledge of PC, Internet and software applications.
• EXPERIENCE: Three years of Full Revenue Cycle experience, Accounting experience, including good knowledge of research methods. Strong communication and interpersonal skills.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Work is performed in an automated office environment.

INDEPENDENT ACTION

Incumbent functions independently within scope of department policies and practices; refers specific problems to manager only when clarification of departmental policies and procedures may be required.

SUPERVISORY RESPONSIBILITY

None.

Salary

Pay Range: $20.96-$34.61

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Location: Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903.

Work Details

Work Type: 7:30 am - 400 pm Work Shift: Day Daily Hours: 8 hours Driving Required: No.

About Brown University Health

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island.

EEO/DEI Inclusion

Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself.