petcare assistant

Medical Management International, Inc.; Tallahassee (FL); On-site; USD 20,664 - 22,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Continuing Education Allowance

Three free optimum wellness plans for pets

Job summary

VCA Inc. is seeking a qualified candidate to join their team in Tallahassee, Florida. The role involves preparing treatment rooms, monitoring hospitalized pets, and supporting veterinary staff during examinations and treatments.

The ideal candidate will have strong customer service skills, a high school diploma, and experience with animals. Benefits include comprehensive insurance, retirement plans, and paid time off.

Qualifications

• Ability to multi‑task and remain organized in a fast‑paced environment.
• Comfort around pets including dogs, cats, and reptiles.
• Mathematical ability for basic calculations and unit conversions.

Responsibilities

• Prepare treatment rooms and medical supplies for examinations.
• Assist veterinarians, hold animals during treatment, and clean facilities.
• Monitor and care for hospitalized pets as needed.

Skills

Leadership

Customer Focus

Problem-solving skills

Communication Skills

Multi-tasking

Education

High School Diploma

Tools

Microsoft Office applications

Job description

Core Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Prepare the treatment room for examination of pets and all necessary medical items and supplies for the veterinarian and/or veterinary technician.
• Set up fecal samples, smears, and skin scrapings in accordance with state rules and regulations.
• Serve as support to the Client Services Coordinator, Veterinary Assistant, and Veterinary Technician.
• Hold or restrain pets during examination, treatment, or inoculation.
• Prepare routine in‑house laboratory tests (e.g., canine heartworm, feline leukemia, FIV, and canine parvovirus) as permitted by state regulations.
• Monitor the comfort of hospitalized patients by walking, exercising, feeding, and cleaning cages and pets when approved by the veterinarian or veterinary technician.
• Bathe and dip pets when necessary to treat dermatological conditions as advised by the veterinarian or veterinary technician.
• Clean the surgical suite and instruments.
• Maintain overall cleanliness of the hospital, including housekeeping duties such as laundry, dishwashing, mopping, cage cleaning, trash collection and removal, and instrument cleaning as outlined by hospital protocols.
• Other job duties as assigned.

The Five Principles

• Quality – The consumer is our boss; quality is our work and value for money is our goal.
• Responsibility – Demand total responsibility from ourselves and support the responsibility of others.
• Mutuality – A mutual benefit is a shared benefit that endures.
• Efficiency – Use resources fully, waste nothing, and do only what we can do best.
• Freedom – We need freedom to shape our future and profit to remain free.

Qualifications and Competencies

• Leadership, Customer Focus, Peer Relationships, Integrity & Trust, Action Oriented, Listening.
• Functionality in Preventative Care and Ongoing Wellness Programs, Communication Skills, Client Service Skills, Priority Setting, Time Management.
• Ability to multi‑task, communicate fluently in English, and remain organized in a fast‑paced environment.
• Problem‑solving and analytical skills, strong written and verbal communication, and intellectual ability to follow instructions.
• Mathematical ability for basic calculations and unit conversions.
• Computer skills including Microsoft Office applications.

Capabilities and Experience

• High School Diploma preferred.
• Minimum 18 years of age for duties involving radiography and radioactive substances.
• One year of related customer service experience preferred.

Special Working Conditions

• Ability to work at a computer for long periods.
• Comfort around pets (dogs, cats, birds, reptiles, etc.).
• Work hours may exceed 40 per week and include weekends and evenings.
• Requires mental, visual, and physical abilities such as reading, writing, speaking English, standing, walking, stooping, kneeling, crouching, climbing, and moving up to 50 pounds.
• Exposure to anesthesia, radiation, biological hazards, and medication/controlled substances.

Compensation

Hourly rate: $15.00 - $15.97, dependent on experience, skill level, education, and location.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Best‑in‑Class Student Debt Relief Program for Full‑Time DVMs
• Paid Time Off and Holidays
• Top‑Tier Mental Health and Wellbeing Resources, including coaching and counseling
• Associate Life Insurance (company‑paid) and Supplemental Life Insurance options
• Company‑Paid Short‑ and Long‑Term Disability coverage
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave for birth and adoption
• Continuing Education Allowance for eligible positions
• Backup Child, Elder Care, and Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy program
• Voluntary Protection Benefits covering hospital stays, critical illness, and accidents
• Legal Plan and Identity Protection services
• Commuter Benefits
• Three free optimum wellness plans for pets
• Exclusive Discounts on products and services

Equal Opportunity Employer

Banfield is an equal‑opportunity employer and encourages applications from qualified candidates of all backgrounds.