Pet Wellness Clinic Assistant — Vaccines & Customer Care

Tractor Supply Company; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Tractor Supply Company through VIP Petcare offers pet health and wellness services via community clinics and mobile vet services. This role involves assisting clinicians, handling vaccines and microchips, and delivering friendly customer service to pet parents.

You will drive company vehicles, maintain sanitary clinic conditions, and participate in inventory controls while upholding safety and brand standards. This posting reflects frontline clinical support responsibilities.

Qualifications

• Must be 18+ with a valid driver’s license and VIP Petcare Pass MVR Check, with reliable transportation to and from work.
• Previous customer service sales experience.
• Education: High School Diploma or equivalent required.

Responsibilities

• Collect payment, dispense and label medication, and review discharge paperwork with pet parents.
• Safely restrain/hold pets for wellness procedures including vaccines, nail trims and microchipping.
• Collect and prepare blood and fecal samples for laboratory testing.
• Drive vans to and from clinics responsibly; load and unload the vans (Community Clinics).
• Provide customer service to pet parents and assist them through the clinic process.
• Establish and maintain effective relationships with pet parents and partners.

Skills

Customer service

Sales experience

Communication

Teamwork

Driving

Education

High School Diploma or equivalent

Job description

Tractor Supply Company through VIP Petcare offers pet health and wellness services via community clinics and mobile vet services. This role involves assisting clinicians, handling vaccines and microchips, and delivering friendly customer service to pet parents.

You will drive company vehicles, maintain sanitary clinic conditions, and participate in inventory controls while upholding safety and brand standards. This posting reflects frontline clinical support responsibilities.