Pet Wellness & Client Services Coordinator

VCA Inc.; Elk Grove (CA); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans with company match

Paid Time Off and Holidays

Competitive Salary

Continuing Education Allowance

Job summary

VCA Inc. in Elk Grove, California, is seeking a Client Service Coordinator who will provide exceptional service to clients and their pets. Responsibilities include managing client interactions, educating clients about pet health, and handling administrative tasks in a dynamic environment.

This role requires at least one year of customer service experience and a high school diploma. Pay is competitive, ranging from $16.93 to $21.63 per hour, depending on experience.

Qualifications

• 1 year of related experience with customer service preferred.
• Ability to be confident around a variety of pets.
• Must be at least 18 years old for specific duties.

Responsibilities

• Manage client check-ins and ensure superior client care.
• Educate clients about pet health and services offered.
• Assist with administrative tasks and manage finances.

Skills

Customer service experience

Medical terminology

Ability to work with pets

Education

High School Diploma or equivalent

Job description

VCA Inc. in Elk Grove, California, is seeking a Client Service Coordinator who will provide exceptional service to clients and their pets. Responsibilities include managing client interactions, educating clients about pet health, and handling administrative tasks in a dynamic environment.

This role requires at least one year of customer service experience and a high school diploma. Pay is competitive, ranging from $16.93 to $21.63 per hour, depending on experience.