Pet Wellness & Client Experience Coordinator

VCA Inc.; Destin (FL); On-site; USD 20,664 - 24,383; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans with company match

Paid Time Off and Holidays

Continuing Education Allowance

Exclusive Discounts on products and services

Job summary

VCA Inc. in Destin, Florida is looking for a Client Service Coordinator to maximize client flow and ensure excellent service. The ideal candidate will manage administrative functions, educate clients about services, and maintain finance records. Strong communication, organizational skills, and the ability to multi-task are essential for this role.

Benefits include comprehensive medical, dental, and vision insurance, paid time off, and retirement plans with company match. Pay ranges from $15.00 to $17.70 per hour based on experience.

Qualifications

• Ability to multi-task and shift attention among multiple tasks without loss of accuracy.
• Strong written and verbal communication skills in fluent English.
• Organizational ability to manage assignments systematically.
• Problem-solving skills to identify, analyze and solve problems.
• Consistent client service skills ensuring attentive service.

Responsibilities

• Maximize client flow to ensure superior care by efficiently managing hospital operations.
• Welcome clients and pets, ensuring comfort and addressing their needs.
• Educate clients about services and wellness plans.
• Manage finances accurately and conduct administrative functions.

Skills

Multi-tasking

Strong communication skills

Organizational ability

Problem-solving skills

Client service skills

Mathematical ability

Computer skills

Education

High school diploma or equivalent

One year related experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

VCA Inc. in Destin, Florida is looking for a Client Service Coordinator to maximize client flow and ensure excellent service. The ideal candidate will manage administrative functions, educate clients about services, and maintain finance records. Strong communication, organizational skills, and the ability to multi-task are essential for this role.

Benefits include comprehensive medical, dental, and vision insurance, paid time off, and retirement plans with company match. Pay ranges from $15.00 to $17.70 per hour based on experience.