Pet Wellness Associate

Pet Evolution Cooper City; Town of Florida (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Free uniforms

Opportunity for advancement

Training & development

Job summary

Pet Evolution Cooper City is looking for a passionate and energetic Pet Wellness Associate to join our growing team in Cooper City, FL! If you love animals and want to turn that passion into a rewarding career, this is the opportunity for you.

Come be part of a team dedicated to keeping pets happy, healthy, and looking their best. Greet customers, handle sales and scheduling, educate on pet wellness, and maintain a safe, welcoming store environment.

Qualifications

• Genuine love and enthusiasm for animals of all kinds.
• Previous experience in pet care, retail, or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to handle pets safely and confidently in a retail environment.
• Reliable, punctual, and a team-oriented attitude.
• Willingness to learn about pet nutrition, wellness, or grooming and communicate to customers.
• Ability to stand for extended periods and lift up to 40 lbs.

Responsibilities

• Greet every pet owner and their furry companions and provide exceptional customer service
• Efficiently and accurately handling point-of-sale responsibilities, encompassing sales, returns, appointment scheduling, and daily reconciliations.
• Educate customers on pet wellness products, nutrition, and healthy lifestyle choices
• Maintain a clean, safe, and welcoming store environment for pets and people
• Process sales transactions and assist customers on the retail floor
• Restock shelves and manage pet product inventory
• Build lasting relationships with pet owners through knowledgeable, friendly service
• Offer support to customers by aiding them in transferring their merchandise to their vehicles.
• Encourage and successfully selling Good Life Membership to our customers.
• Offer courteous and accurate responses when answering phone calls and providing information.
• Embrace ongoing self-improvement by learning about pets, pet products, and services through avenues like classes, reading, on-the-job training, and other resources.
• Keep abreast of sales promotions, contests, and corporate objectives to stay aligned with company goals.

Skills

Love for animals

Customer service

Communication

Team player

Lift 40 lbs

Job description

Benefits

• Employee discounts
• Paid time off
• Free uniforms
• Opportunity for advancement
• Training & development

About the Role

Pet Evolution Cooper City is looking for a passionate and energetic Pet Wellness Associate to join our growing team in Cooper City, FL! If you love animals and want to turn that passion into a rewarding career, this is the opportunity for you. Come be part of a team dedicated to keeping pets happy, healthy, and looking their best.

Responsibilities

• Greet every pet owner and their furry companions and provide exceptional customer service
• Efficiently and accurately handling point-of-sale responsibilities, encompassing sales, returns, appointment scheduling, and daily reconciliations.
• Educate customers on pet wellness products, nutrition, and healthy lifestyle choices
• Maintain a clean, safe, and welcoming store environment for pets and people
• Process sales transactions and assist customers on the retail floor
• Restock shelves and manage pet product inventory
• Build lasting relationships with pet owners through knowledgeable, friendly service
• Offering support to customers by aiding them in transferring their merchandise to their vehicles.
• Encouraging and successfully selling Good Life Membership to our customers.
• Offering courteous and accurate responses when answering phone calls and providing information.
• Embracing ongoing self-improvement by learning about pets, pet products, and services through avenues like classes, reading, on-the-job training, and other resources.
• Keeping abreast of sales promotions, contests, and corporate objectives to stay aligned with company goals.

Requirements

• Genuine love and enthusiasm for animals of all kinds
• Previous experience in pet care, retail, or customer service preferred
• Strong communication and interpersonal skills
• Ability to handle pets safely and confidently in a retail environment
• Reliable, punctual, and a team-oriented attitude
• Basic knowledge of pet nutrition, wellness, or grooming is a plus, willingness and ability to learn new concepts and communicate to customers is required
• Ability to stand for extended periods and lift up to 40 lbs

About Us

Pet Evolution is a premium pet grooming and retail franchise dedicated to providing top-tier wellness products and grooming services for beloved pets. Our customers trust us because we treat every pet like family, offering personalized care and expert guidance. Our team members thrive in a fun, pet-friendly workplace where their passion for animals is celebrated every single day.