Sales Associate

Petco; Orlando (FL); On-site; USD 15,911 - 22,661; Part time

Job summary

A leading pet care company in Orlando is seeking a Sales Solutions Generalist to enhance customer experience by assisting them with the selection of pets and supplies. The ideal candidate will demonstrate a passion for animal welfare, possess excellent interpersonal skills, and collaborate effectively within the team. This part-time role offers a starting rate of $14.00 per hour and requires availability for evenings, weekends, and some holidays.

Qualifications

• Able to work successfully within a team.
• Genuine interest in animals and their care.
• Good interpersonal and verbal communication skills.

Responsibilities

• Provide a great experience by engaging with guests.
• Assist guests in selecting merchandise according to needs.
• Demonstrate interest in the welfare and health of animals.
• Process transactions to create a memorable experience.
• Ensure merchandise is stocked, priced, and displayed well.

Skills

Interpersonal skills

Verbal communication

Customer service

Job description

Overview

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

Position: Sales Solutions Generalist — you’ll provide each customer with the best experience possible by helping them find and purchase animals, supplies and services. During each interaction, you will discuss the needs of the guest and their pet/s to provide solutions for today, as well as in the future, and assist with connecting them with a Specialist when appropriate. You’ll work the cash register and ensure that our merchandise is properly stocked and priced, providing an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper handling of all animals as well as being a positive partner within the whole Pet Care Center team.

Position Responsibilities

• Provide a great experience by engaging with guests utilizing your acquired skills and training.
• Assist guests in the proper selection of merchandise in accordance with their identified needs.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Process transactions in a way that creates a great experience for each guest.
• Generate future business through a deep understand of the guests and their pet/s.
• Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
• Completes and applies training programs to maintain a high level of expertise of their role.
• Adhere to established operational guidelines, policies, and procedures.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and, as needed, refer to the Leader on Duty.

Other Essential Duties

• UTILIZE SELLING BEHAVIORS. You’re the key to providing an amazing guest experience within our Pet Care Locations. Utilize the behaviors within our Sales Model to identify and solve for needs both today and in the future.
• CONTRIBUTE TO A SAFE ENVIRONMENT. You’ll be empowered through our training programs to maintain our safety protocols. The safety of partners, guests and pets is our #1 priority.
• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture centered around solving for the health and wellness needs of pets.
• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support continued growth throughout your career.

Basic Qualifications

Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.

Preferred Qualifications

Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.

Supervisory Responsibility

• None

Work Environment

The majority of job duties are conducted indoors, though merchandise receiving, carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Starting Rate

$14.00

Part Time Sales Associate - The Florida Mall and similar opportunities may be listed separately on the site.