Pet Training Specialist - Educate, Engage & Delight Pet Parents

PetSmart; Driftwood (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart’s Pet Training Instructor is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. They will actively seek out pets and pet parents to educate them on the benefits of pet training and will deliver pet training services in accordance with PetSmart’s curriculum.

Join our team in a fast-paced retail environment where you’ll sell training classes, educate customers about our training

Qualifications

• 1-2 years of retail experience in a customer-focused environment.
• Accredited in PetSmart Training Instructor Course.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, evenings, weekends and holidays.
• Strong written and verbal communication skills.

Responsibilities

• Manage pet parent experience in-store, by phone, or online.
• Actively sell training classes in-store and online.
• Educate pet parents on the benefits of our training curriculum.
• Maintain training paperwork and records.
• Educate and assist fellow associates as training SME.
• Schedule classes per company guidelines.
• Create a safe, clean training area for classes.
• Ensure the training area is well-presented.
• Recognize associates for successful training sales.
• Take action if a sick/injured pet is identified and assist veterinary transport as needed.
• Suggest and explain training-related merchandise and services.
• Assist other departments as required.
• Support Belonging and Recognition culture.
• Follow all Company Policies and Procedures.

Skills

Retail experience

PetSmart Training Instructor Course

Computer skills

Flexible schedule

Communication skills

Organizational skills

Job description

PetSmart’s Pet Training Instructor is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. They will actively seek out pets and pet parents to educate them on the benefits of pet training and will deliver pet training services in accordance with PetSmart’s curriculum.

Join our team in a fast-paced retail environment where you’ll sell training classes, educate customers about our training