Pet Training Instructor: Grow Pets, Delight Pet Parents

PetSmart; Martindale (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart’s Pet Training Instructor is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. They will actively seek out pets and pet parents to educate them on the benefits of pet training and will deliver pet training services in accordance with PetSmart’s curriculum.

Join us to educate customers about our training offerings, maintain a safe training area, and support store operations with

Qualifications

• 1–2 years of retail experience in a customer-focused environment.
• Accredited in PetSmart Training Instructor Course.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills.

Responsibilities

• Responsible for pet parent experience and outcomes in person, over the phone or online.
• Actively sell training classes in store, over the phone and online.
• Educates pet parents about the benefits of the training curriculum.
• Maintains all paperwork related to pet training.
• Educates fellow associates and acts as the location SME for training benefits.
• Schedules training classes as outlined by company expectations.
• Creates a safe environment for people and pets in classes and surrounding areas.

Skills

Retail experience

Computer proficiency

Communication skills

Flexibility in schedule

Calm under pressure

Organizational skills

Written & verbal communication

Education

Accredited PetSmart Training Instructor Course

Job description

PetSmart’s Pet Training Instructor is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. They will actively seek out pets and pet parents to educate them on the benefits of pet training and will deliver pet training services in accordance with PetSmart’s curriculum.

Join us to educate customers about our training offerings, maintain a safe training area, and support store operations with