Pet Store Team Member: Customer Service & Live Animals

Petsense by Tractor Supply; Middlesborough (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Petsense by Tractor Supply in Middlesborough, KY is seeking a Team Member to provide legendary customer service while supporting selling initiatives and performing assigned tasks.

No experience is required, though retail experience or pet/live animal knowledge is strongly preferred. A high school diploma or equivalent is preferred, but not required; read, write and count accurately. The role involves helping customers, handling registers, stocking, and caring for live animals.

Qualifications

• No experience required; retail experience and/or pet/live animal knowledge is strongly preferred.
• High school diploma or equivalent preferred; read, write and count accurately.
• Pet/live animal knowledge strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Responsibilities

• Operate cash register/computer following cash handling procedures.
• Recovery of merchandise and participate in freight process.
• Execute Plan-o-gram procedures (merchandising, sets, and resets).
• Assemble merchandise and perform janitorial duties.
• Execute price changes/markdowns and assist customers with loading purchases.
• Ensure the safety and well-being of live animals; maintain holding tanks and care for live animals.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Basic computer skills

Education

High school diploma (preferred)

Job description

Petsense by Tractor Supply in Middlesborough, KY is seeking a Team Member to provide legendary customer service while supporting selling initiatives and performing assigned tasks.

No experience is required, though retail experience or pet/live animal knowledge is strongly preferred. A high school diploma or equivalent is preferred, but not required; read, write and count accurately. The role involves helping customers, handling registers, stocking, and caring for live animals.