Pet Store Team Leader

Pet Supplies Plus; Tucson (AZ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health insurance

Paid time off

Job summary

Pet Supplies Plus in Tucson seeks a Store Team Leader to guide a pet-focused team, drive store performance, and deliver neighborly service. You’ll lead by example, analyze sales results, and coach staff to hit goals in a fast-paced, pet-loving community.

The role emphasizes team development, community engagement, and maintaining a safe, well-run store with exceptional customer care. A college degree is preferred, with flexibility for evenings and weekends.

Qualifications

• 2+ years of retail leadership or store management experience
• Bachelor’s degree or equivalent work experience preferred (High School Diploma/GED required)
• Strong communication and leadership skills
• Basic proficiency with Microsoft Office or similar tools
• Ability to operate store equipment (including forklift, where applicable)
• Ability to climb ladders, bend, kneel, and lift up to 65 lbs
• Ability to work a flexible schedule, including evenings and weekends
• Reliable transportation
• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner

Responsibilities

• Lead and develop your team by setting the example in customer service, sales, and operations
• Drive store performance including retail sales, services, and neighbor engagement
• Analyze results and implement plans to improve productivity and profitability
• Create and manage weekly schedules to maximize team efficiency and coverage
• Recruit, hire, onboard, and develop a fully staffed, high-performing team
• Coach team members through ongoing feedback, training, and development
• Maintain a clean, safe, and well-run store environment (animal care, safety, and operations)
• Ensure compliance with operational policies and procedures
• Build relationships within the community and support local events and partnerships
• Foster a fun, positive culture centered around pets, people, and teamwork

Skills

Leadership

Team development

Customer service

Sales & operations

Communication

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Pet Supplies Plus in Tucson seeks a Store Team Leader to guide a pet-focused team, drive store performance, and deliver neighborly service. You’ll lead by example, analyze sales results, and coach staff to hit goals in a fast-paced, pet-loving community.

The role emphasizes team development, community engagement, and maintaining a safe, well-run store with exceptional customer care. A college degree is preferred, with flexibility for evenings and weekends.