Pet Store Team Lead: Growth, Flex Hours & Rewards

LH Mercantile; Naperville (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k)

Paid Time Off (PTO)

Flexible Spending Program

Weekly pay checks

Employee discount

Career advancement opportunities

Job summary

LH Mercantile, LLC is a Pet Supplies Plus franchisee with 16 locations in the Chicago suburbs and Northwest Indiana, offering self-service pet washes, grooming, curbside pickup, and autoship. This full-time Assistant Store Team Leader role supports store leadership, staffing, and daily operations to deliver a high-quality neighbor experience.

The candidate should have a passion for pets, strong leadership, and the ability to manage a varied schedule, including weekends and holidays.

Qualifications

• 2+ years of retail leadership experience.
• Passion for pets and pet care.
• Strong communication and leadership skills.
• Willing to work varied schedule including weekends, evenings, and holidays.
• Ability to operate store equipment including forklift.

Responsibilities

• Assist STL with staffing, recruiting, onboarding, and cross-training.
• Implement daily operational standards for animal care, safety, cleanliness, and merchandising.
• Facilitate training and onboarding for new hires and existing staff.
• Motivate and develop team through recognition, coaching, mentoring, and reinforcement of company culture and values.
• Assist with local community partnerships, events, and brand-building activities.

Skills

Leadership

Retail management

Communication

Team motivation

Tools

Forklift

Job description

LH Mercantile, LLC is a Pet Supplies Plus franchisee with 16 locations in the Chicago suburbs and Northwest Indiana, offering self-service pet washes, grooming, curbside pickup, and autoship. This full-time Assistant Store Team Leader role supports store leadership, staffing, and daily operations to deliver a high-quality neighbor experience.

The candidate should have a passion for pets, strong leadership, and the ability to manage a varied schedule, including weekends and holidays.