Pet Care Team Leader - Growth, Perks & Impact

LH Mercantile; Orland Park (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, Vision, Dental and Life保险

401(k) Retirement Savings Plan

Paid Time Off (PTO)

Flexible Spending Program

Weekly Paychecks

Employee Discount

Career Advancement Opportunities

Job summary

LH Mercantile, LLC is a locally owned franchisee of Pet Supplies Plus. We operate 16 locations in the Chicago suburbs and Northwest Indiana, offering self-service pet washes, grooming, curbside pickup, delivery, and autoship services.

We pride ourselves on a knowledgeable team that loves pets and helps pet parents with quality products and friendly service. As a Full-Time Key Team Leader, you will guide daily store operations, mentor staff, and ensure policy compliance while delivering an

Qualifications

• Genuine passion for pets and interest in pet care and nutrition.
• Strong communication, leadership, and attention-to-detail skills.
• 2+ years of retail experience with leadership potential.
• Ability to multitask and thrive in a fast-paced environment.
• Flexible schedule, including weekends, evenings and holidays.

Responsibilities

• Provide management coverage as the manager-on-duty, ensuring smooth operations and adherence to standards when store leaders are offsite.
• Uphold and reinforce company policies and procedures (animal care, safety, cleanliness, and security) to deliver a consistent, high-quality neighbor experience.
• Perform operational tasks such as signage, price changes, and cashier record updates to ensure compliance and accuracy.
• Contribute to recruiting, onboarding, and supporting the development of team members through coaching and daily reinforcement of store expectations.
• Drive social media content, liaison to marketing team, support local events and community outreach.

Skills

Leadership

Communication

Attention to detail

Multitasking

Weekend availability

Job description

LH Mercantile, LLC is a locally owned franchisee of Pet Supplies Plus. We operate 16 locations in the Chicago suburbs and Northwest Indiana, offering self-service pet washes, grooming, curbside pickup, delivery, and autoship services.

We pride ourselves on a knowledgeable team that loves pets and helps pet parents with quality products and friendly service. As a Full-Time Key Team Leader, you will guide daily store operations, mentor staff, and ensure policy compliance while delivering an