Pet Store Supervisor Lead Customer Experience & Ops

Independent Pet Partners; Park Ridge (IL); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Pet insurance

Paid time off (PTO)

401(k) program

Employee Assistance Program

Discounts on goods/services

Store Bonus Incentive Program

Growth opportunities

Job summary

Independent Pet Partners in Park Ridge, IL is seeking a part-time supervisor to lead store operations and deliver exceptional customer service for pet parents. You will assist the Store Manager, share product knowledge, and manage front-end duties while maintaining a welcoming, clean store environment.

The role requires a passion for pets, a drive to meet sales targets, and flexible availability including evenings and weekends. Competitive hourly pay and benefits may apply.

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Professional retail sales experience preferred.
• Professional supervisory experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills - both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business, including evenings and weekends.
• Time management and organizational skills.

Responsibilities

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or any member of the Retail Management Team.

Skills

Customer service

Sales targets

Communication skills

Time management

Job description

Independent Pet Partners in Park Ridge, IL is seeking a part-time supervisor to lead store operations and deliver exceptional customer service for pet parents. You will assist the Store Manager, share product knowledge, and manage front-end duties while maintaining a welcoming, clean store environment.

The role requires a passion for pets, a drive to meet sales targets, and flexible availability including evenings and weekends. Competitive hourly pay and benefits may apply.