Pet Store Supervisor - Guest Experience Leader

Kriser's Natural Pet; Kildeer (IL); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Pet discounts

PTO: 1 hour per 30 hours worked

401(k) employer match

Employee assistance program

Store bonus incentives

Growth opportunities

Job summary

Kriser's Natural Pet in Illinois is seeking a part-time Supervisor to deliver exceptional service, support store operations, and promote pet health through knowledge and service.

You will assist the Store Manager, participate in merchandising, handle front-end duties, and help grow sales while meeting schedule needs, including evenings and weekends. This role requires a love for pets and strong communication.

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Professional retail sales experience preferred.
• Professional supervisory experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business, including evenings and weekends.
• Time management and organizational skills.

Responsibilities

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or any member of the Retail Management Team.

Skills

Customer service

Sales targets

Communication

Flexible schedule

Job description

Kriser's Natural Pet in Illinois is seeking a part-time Supervisor to deliver exceptional service, support store operations, and promote pet health through knowledge and service.

You will assist the Store Manager, participate in merchandising, handle front-end duties, and help grow sales while meeting schedule needs, including evenings and weekends. This role requires a love for pets and strong communication.