Pet Store Supervisor & Guest Experience Lead

IPP - Independent Pet Partners; Cottage Grove (MN); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account (HSA)

$25K life insurance policy

PTO (paid time off)

401(k) Program

Employee Assistance Program

Generous discounts on goods and services

Growth opportunities

Job summary

A pet retail company in Cottage Grove, MN, is seeking a Supervisor to enhance customer experiences and assist the Store Manager with overall operations. The ideal candidate will have a passion for pet well-being and exceptional customer service skills. Responsibilities include providing assistance to guests, managing the store, maintaining cleanliness, and sharing product knowledge. This full-time position requires strong communication and organizational skills, with an hourly rate of $14.00 to $16.00 depending on experience.

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well‑being of pets.
• Professional retail sales experience preferred.
• Excellent communication skills – both verbal and written.
• Ability to work a flexible schedule.

Responsibilities

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs.
• Organize and maintain a clean store front and stock room.

Skills

Customer service

Communication skills

Time management

Organizational skills

Retail sales experience

Job description

A pet retail company in Cottage Grove, MN, is seeking a Supervisor to enhance customer experiences and assist the Store Manager with overall operations. The ideal candidate will have a passion for pet well-being and exceptional customer service skills. Responsibilities include providing assistance to guests, managing the store, maintaining cleanliness, and sharing product knowledge. This full-time position requires strong communication and organizational skills, with an hourly rate of $14.00 to $16.00 depending on experience.