Pet Store Lead: Customer Experience & Operations

Independent Pet Partners; Forest Lake (MN); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Pet insurance (employer-subsidized)

PTO

401(k) Program

Employee Assistance Program/ 24X7

Discounts on goods and services

Store Bonus Incentive Program

Growth opportunities

Groomer Apprenticeship programs

Job summary

Independent Pet Partners in Forest Lake, MN is seeking a part-time Supervisor to deliver exceptional guest service, assist the Store Manager in daily operations, and promote pet health through product knowledge.

This role requires a flexible schedule including evenings and weekends, the ability to stand for long periods and lift up to 50 pounds, and comfort working with a variety of animals. Pay ranges from $15.00 to $17.63 per hour DOE/DOQ, with membership in our benefit programs.

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Professional retail sales experience preferred.
• Professional supervisory experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business, including evenings and weekends.
• Time management and organizational skills.

Responsibilities

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or any member of the Retail Management Team.

Skills

Customer service

Retail sales

Supervisory experience

Communication skills

Time management

Organizational skills

Flexibility scheduling

Job description

Independent Pet Partners in Forest Lake, MN is seeking a part-time Supervisor to deliver exceptional guest service, assist the Store Manager in daily operations, and promote pet health through product knowledge.

This role requires a flexible schedule including evenings and weekends, the ability to stand for long periods and lift up to 50 pounds, and comfort working with a variety of animals. Pay ranges from $15.00 to $17.63 per hour DOE/DOQ, with membership in our benefit programs.