Pet Store Shift Supervisor: Flexible Hours & Perks

Pet Supplies Plus; West Springfield (MA); On-site; USD 48,711,936 - 51,577,344; Full time

Benefits offered by this job

Employee Discounts

Flexible Schedules

Pay Increases & Pet Care Training

Promotion From Within Culture

Medical, Dental & Vision Plans (Full‑t

Job summary

Pet Supplies Plus is seeking a Store Shift Supervisor to lead daily store operations and deliver exceptional neighborly service to customers and their pets.

You will partner with team leaders, provide leadership coverage up to four days a week, adhere to safety and store policies, and support recruiting and onboarding processes. The role emphasizes staying active, engaging with customers, and upholding PSP standards.

Qualifications

• High school diploma or GED required.
• 2+ years of retail experience.
• Proficiency in Microsoft Office.
• Strong sales and customer service skills.

Responsibilities

• Assist neighbors in selecting products and provide friendly, neighborly service.
• Greet regular customers and build rapport.
• Demonstrate products and explain features to customers.
• Reinforce daily operational procedures and performance expectations.

Skills

Customer service

Microsoft Office

Forklift operation

Team leadership

Education

High school diploma or GED

Tools

Forklift

Job description

Pet Supplies Plus is seeking a Store Shift Supervisor to lead daily store operations and deliver exceptional neighborly service to customers and their pets.

You will partner with team leaders, provide leadership coverage up to four days a week, adhere to safety and store policies, and support recruiting and onboarding processes. The role emphasizes staying active, engaging with customers, and upholding PSP standards.