Pet Store Operations Lead

Hollywood Feed; Union (KY); On-site; USD 27,014 - 31,684; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food & supplements

Job summary

Hollywood Feed is seeking an Assistant Store Manager for our Fowlers Fork location (9039 US Hwy 42). The role supports the Store Manager to boost business performance and customer satisfaction, always following Hollywood Feed's first policy: "Do what is right by the customer." This position offers a competitive hourly wage of $19.61/hr.

to $23/hr. You will lead a team, manage daily tasks, conduct performance evaluations, and handle disciplinary matters per policy.

Qualifications

• Commitment to animals and their owners is vital at Hollywood Feed.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience (including learner's permit period).
• Utilize company approved biometric authentication systems and safely operate company equipment incorporating biometric, video, audio and other safety technologies. Reasonable accommodation requests will be evaluated through the interactive process in accordance with applicable law.

Responsibilities

• Required to work a minimum of 40 hours per week.
• Oversee team members, facilitate effective communication with customers, assist as needed, and implement instructions issued by the Store Manager.
• Manage and direct the daily tasks and responsibilities of team members.
• Conduct or assist with timely and constructive performance evaluations upon the request of the Store Manager.
• Support the Store Manager in employment-related matters, including administering disciplinary actions and terminations, in alignment with company policies.
• Responsible for closing the store 3 nights per week.
• Required to attend Assistant Store Manager Meetings in person.
• Safely operate company vehicles and deliver Same Day Delivery orders in accordance with Hollywood Feed policies, procedures, and safety standards.
• Open and close registers, create new customer accounts, and check out customer purchases as part of inventory management.
• Perform other inventory management duties including physical inventory and cycle counts.

Skills

Verbal communication

Active listening

Sales & customer service

Product knowledge

POS system operation

Driver's license

Biometric systems

Team leadership

Education

High School Diploma or equivalent

Tools

Biometric authentication devices

Inventory/POS systems

Job description

Hollywood Feed is seeking an Assistant Store Manager for our Fowlers Fork location (9039 US Hwy 42). The role supports the Store Manager to boost business performance and customer satisfaction, always following Hollywood Feed's first policy: "Do what is right by the customer." This position offers a competitive hourly wage of $19.61/hr.

to $23/hr. You will lead a team, manage daily tasks, conduct performance evaluations, and handle disciplinary matters per policy.