Pet Store Manager: Lead Team & Customer Experience

Hollywood Feed; Dayton (OH); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food and supplements

Job summary

Hollywood Feed Dayton store is seeking a Store Manager to oversee operations, staff, and community outreach at 6221 Far Hill, Dayton, OH 45459. You will lead by example, ensure excellent customer service, and drive sales while upholding the company standard: Do what is right by the customer.

This role requires a minimum of 45 hours per week, in-person store leadership, scheduling, training, performance reviews, and compliance with policies. Competitive hourly wage is $22–$30 per hour.

Qualifications

• Experience leading a retail team and delivering strong customer service.
• Ability to manage schedules, training, and performance evaluations.
• Proficiency with standard office software and POS systems.
• Strong communication and leadership skills under deadlines.

Responsibilities

• Oversee daily store operations and staff performance.
• Interview, hire, train, and supervise employees for the Dayton location.
• Organize and manage employee schedules and tasks.
• Ensure customer service excellence and address customer needs.
• Lead store meetings and implement company policies and procedures.
• Monitor inventory and cash handling procedures and reporting.

Skills

Leadership

Customer service

Communication

Multitasking

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

POS system

Job description

Hollywood Feed Dayton store is seeking a Store Manager to oversee operations, staff, and community outreach at 6221 Far Hill, Dayton, OH 45459. You will lead by example, ensure excellent customer service, and drive sales while upholding the company standard: Do what is right by the customer.

This role requires a minimum of 45 hours per week, in-person store leadership, scheduling, training, performance reviews, and compliance with policies. Competitive hourly wage is $22–$30 per hour.