Pet Store Manager: Lead, Mentor & Grow

Pet Food Express; Mill Valley (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Growth paths

Leadership training

Pet-friendly workplace

Employee discounts

Health benefits for FT

401k with match

Community involvement

Job summary

Pet Food Express is seeking a confident Store Manager to lead store operations, drive sales, and foster team development across locations in the Bay Area. You will mentor staff, ensure superior customer service, and implement merchandising and safety standards.

The role emphasizes inclusion, growth, and ownership of results. The ideal candidate has 3+ years of retail management, strong KPI analytics, and a passion for coaching teams.

Qualifications

• Minimum of 3+ years of successful retail store management experience demonstrating dynamic leadership skills.
• Proficiency in interpreting and using retail financial metrics to drive KPI.
• Commitment to delivering an outstanding customer experience.
• Willingness to travel between multiple store locations.
• Flexible schedule including weekends, evenings, and holidays.

Responsibilities

• Lead store operations and team development to achieve sales and service goals.
• Coach and mentor employees to deliver excellent customer service.
• Manage store opening/closing, merchandising, and loss prevention.
• Collaborate with district managers and HR to recruit and retain diverse talent.
• Utilize reports and insights to adjust strategies for increasing sales.

Skills

Store leadership

KPIs interpretation

Customer experience

Team development

Business operations

Flexibility

Physical stamina

Education

Retail management experience

Job description

Pet Food Express is seeking a confident Store Manager to lead store operations, drive sales, and foster team development across locations in the Bay Area. You will mentor staff, ensure superior customer service, and implement merchandising and safety standards.

The role emphasizes inclusion, growth, and ownership of results. The ideal candidate has 3+ years of retail management, strong KPI analytics, and a passion for coaching teams.