Pet Store Assistant Manager - Lead, Coach & Delight

Pet Food Express; San Francisco, Northern (CA, KY); Hybrid; USD 36,000 - 38,000; Full time

Benefits offered by this job

Grow with us: career paths

Leadership training

Pet discount for family

Company-sponsored benefits

401k with match

Pet-friendly workplace

Job summary

Pet Food Express, founded in San Francisco, seeks an Assistant Manager to lead and support sales teams while delivering outstanding customer service for both people and pets. You will coach staff, manage daily store operations, and ensure a welcoming, high‑performing environment.

A passion for pets and strong leadership are essential to grow with us. We offer extensive training, opportunities for advancement, generous employee discounts, and benefits for full-time staff.

Qualifications

• 2+ years retail management and keyholder experience required.
• Experience in pet retail is a plus.
• Ability to work weekends, evenings, and holidays.

Responsibilities

• Lead Sales Associates through store opening and closing procedures.
• Provide coaching and development to staff with timely feedback.
• Educate team on product benefits and brand messaging to customers.
• Maintain a clean, organized store with accurate cash handling.

Skills

Retail leadership

Keyholder experience

Customer service

Flexible schedule

Willingness to travel

Job description

Pet Food Express, founded in San Francisco, seeks an Assistant Manager to lead and support sales teams while delivering outstanding customer service for both people and pets. You will coach staff, manage daily store operations, and ensure a welcoming, high‑performing environment.

A passion for pets and strong leadership are essential to grow with us. We offer extensive training, opportunities for advancement, generous employee discounts, and benefits for full-time staff.