Pet Store Associate — Customer Care & Growth

Pet Supplies Plus; Lafayette (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Promote from within culture

Employee discounts

Flexible schedule

Pay increases and pet care training

Job summary

Pet Supplies Plus in Lafayette, IN, is seeking a Retail Pet Store Associate to deliver outstanding customer service and pet care guidance in a busy, friendly neighborhood store. You’ll help customers choose products, stock shelves, and maintain clean displays while learning about nutrition and care for dogs, cats, and other pets.

The role offers a flexible schedule, employee discounts, and opportunities for advancement within a culture that values promoting from within.

Qualifications

• Strong customer service and communication skills.
• Comfortable working in a fast-paced retail environment, especially on weekends.
• Willingness to learn about pet nutrition, products, and care.
• Reliable, team-oriented mindset.
• Ability to lift, stock, and stay on your feet for extended periods.
• Availability for evenings, weekends, and holidays.

Responsibilities

• Greet neighbors with a friendly, pawsitively passionate attitude.
• Help new puppy parents pick the right food or assist regulars with forgotten items.
• Make thoughtful product recommendations based on each pet’s needs.
• Operate the POS system, process transactions, and handle returns.
• Promote store specials, loyalty programs, and current offers.
• Stock shelves, manage inventory, and keep displays organized.
• Lift and stock bags of pet food and supplies.
• Assist pet parents with self-wash stations and explain the process.
• Restock bathing supplies and keep the store clean and welcoming.
• Provide occasional services like walk-in nail trims (training provided).

Skills

Customer service

Communication

Team-oriented

Flexible evenings/weekends

Lifting heavy items

Job description

Pet Supplies Plus in Lafayette, IN, is seeking a Retail Pet Store Associate to deliver outstanding customer service and pet care guidance in a busy, friendly neighborhood store. You’ll help customers choose products, stock shelves, and maintain clean displays while learning about nutrition and care for dogs, cats, and other pets.

The role offers a flexible schedule, employee discounts, and opportunities for advancement within a culture that values promoting from within.