Pet Store Assistant Manager - Team Leader & Delivery

Hollywood Feed; Wilmington (NC); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food

Job summary

Hollywood Feed is seeking an Assistant Store Manager to support the Store Manager in boosting business performance and customer satisfaction while upholding our customer-first policy. This role emphasizes leadership, daily team coordination, and hands-on store operations in a pet-focused retail environment.

The position offers an hourly wage of $19.61 to $23.00, with responsibilities including scheduling, performance feedback, merchandise control, and ensuring safe delivery operations.

Qualifications

• Commitment to animals and their owners.
• Strong verbal communication and active listening.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience.

Responsibilities

• Work a minimum of 40 hours per week.
• Oversee team members and ensure effective communication with customers.
• Direct daily tasks and responsibilities of team members.
• Conduct performance evaluations as requested by Store Manager.
• Assist with employment-related matters following company policies.
• Close the store 3 nights per week.
• Attend Assistant Store Manager Meetings in person.
• Safely operate company vehicles and deliver Same Day Delivery orders per policy.

Skills

Customer service

Sales

Communication

Product knowledge

Learn quickly

Driving

Education

High School Diploma

Tools

Point of Sale System

Biometric authentication systems

Job description

Hollywood Feed is seeking an Assistant Store Manager to support the Store Manager in boosting business performance and customer satisfaction while upholding our customer-first policy. This role emphasizes leadership, daily team coordination, and hands-on store operations in a pet-focused retail environment.

The position offers an hourly wage of $19.61 to $23.00, with responsibilities including scheduling, performance feedback, merchandise control, and ensuring safe delivery operations.