Pet Shop Supervisor: Elevate Customer Service & Store Ops

Chuck & Don's; Minnetonka (MN); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Discounts on goods and services

PTO (paid time off)

401(k) program with employer match

Employee Assistance Program

Generous employee discounts

Growth opportunities

Job summary

Chuck & Don's in Minnetonka, MN seeks a part-time supervisor to support store operations and deliver exceptional guest experiences. You will help the Store Manager manage daily tasks, staff, and product knowledge to meet customer needs and promote pet health.

The role requires 18+ years, flexible scheduling including evenings/weekends, and strong communication. Prior retail/supervisory experience is preferred, with opportunities for growth within the team.

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well‑being of pets.
• Professional retail sales experience preferred.
• Professional supervisory experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—verbal and written.
• Ability to work a flexible schedule including evenings and weekends.
• Time management and organizational skills.

Responsibilities

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or any member of the Retail Management Team.

Skills

Customer service

Sales targets

Communication

Time management

Supervisory experience

Job description

Chuck & Don's in Minnetonka, MN seeks a part-time supervisor to support store operations and deliver exceptional guest experiences. You will help the Store Manager manage daily tasks, staff, and product knowledge to meet customer needs and promote pet health.

The role requires 18+ years, flexible scheduling including evenings/weekends, and strong communication. Prior retail/supervisory experience is preferred, with opportunities for growth within the team.