Pet Retail Store Leader – Team & Customer Experience

Hollywood Feed; Dunwoody (GA); On-site; USD 27,000 - 32,000; Full time

Job summary

Hollywood Feed in Dunwoody, GA is seeking an Assistant Store Manager to support the Store Manager and drive both sales and customer satisfaction. You will lead the team, ensure operations align with our policy “Do what is right by the customer,” and participate in performance discussions.

The role offers a competitive hourly wage from $19.61 to $23 per hour, requires a minimum 40-hour workweek, and includes the opportunity to grow with a passionate pet-focused retailer that values service and

Qualifications

• Commitment to animals and their owners is vital at Hollywood Feed.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience (including learner's permit period).
• Utilize biometric authentication systems and safely operate company equipment incorporating biometric, video, audio and other safety technologies.

Responsibilities

• Work a minimum of 40 hours per week.
• Oversee team members and communicate with customers; implement Store Manager instructions.
• Direct daily tasks and responsibilities of team members.
• Perform timely performance evaluations upon request by the Store Manager.
• Assist in employment matters per policy; disciplinary actions and terminations.
• Responsible for closing the store 3 nights per week.
• Attend Assistant Store Manager meetings in person.
• Safely operate company delivery vehicle and deliver Same Day Delivery orders per policies.

Skills

Verbal communication

Active listening

Sales experience

Customer service

POS system proficiency

Product knowledge

Driver's license

Education

High School Diploma or equivalent

Tools

Biometric authentication systems

Job description

Hollywood Feed in Dunwoody, GA is seeking an Assistant Store Manager to support the Store Manager and drive both sales and customer satisfaction. You will lead the team, ensure operations align with our policy “Do what is right by the customer,” and participate in performance discussions.

The role offers a competitive hourly wage from $19.61 to $23 per hour, requires a minimum 40-hour workweek, and includes the opportunity to grow with a passionate pet-focused retailer that values service and