Pet Resource Center Lead — Pet Support & Food Bank
Seattle Humane
Bellevue (WA)
On-site
USD 65,000 - 75,000
Full time
14 days+
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Benefits offered by this job
Full health and wellness coverage
Generous paid time off starting at three weeks
Employer matching retirement plan
Personal pet allowance
Employee sabbaticals
Discounts on services
Job summary
A community resource center for pets in Bellevue, WA is seeking a Pet Resource Center Coordinator. This role involves triaging inquiries, managing grant funds, and collaborating with internal teams to support pet retention and services. Ideal candidates will have strong communication skills, customer service experience, and the ability to manage complex situations. The position offers competitive benefits and the opportunity to work closely with animals in need.
Qualifications
Must have experience handling escalated clients and complex situations.
Requires the ability to lift and carry at least 50 pounds.
Responsibilities
Triages incoming pet help inquiries and refers clients to services.
Supports pet retention through disbursement of grant funds and resources.
Collaborates with teams to provide ongoing support.
Skills
Excellent oral and written communication skills
Customer service experience
Problem-solving skills
Attention to detail
Ability to work in a team
Education
Experience training and supervising volunteers
Basic knowledge of animal health, behavior and nutrition
Tools
Computer databases and Microsoft Office (Word, Excel)
Manual pallet jacks and electric pallet stackers
Job description
A community resource center for pets in Bellevue, WA is seeking a Pet Resource Center Coordinator. This role involves triaging inquiries, managing grant funds, and collaborating with internal teams to support pet retention and services. Ideal candidates will have strong communication skills, customer service experience, and the ability to manage complex situations. The position offers competitive benefits and the opportunity to work closely with animals in need.