Pet Resort VIP Concierge & Guest Experience

K9 Resorts Luxury Pet Hotel; Grand Rapids (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Health insurance

Opportunity for advancement

Job summary

K9 Resorts Luxury Pet Hotel in Grand Rapids, Michigan is seeking a dedicated Pet Resort Guest Service Representative to provide an exceptional experience for every client and their dog. You will be the face of our company, ensuring that clients feel like VIPs while coordinating various accommodations and services.

The ideal candidate will possess a positive attitude, excellent customer service skills, and a high school diploma. If you are looking for a rewarding career with significant opportunities for advancement, join our nationally recognized pet care facility.

Qualifications

• Ability to lift at least 20 lbs.
• Some weekend and holiday hours are required.
• An enthusiastic personality is comfortable selling.
• Positive, professional and hardworking.

Responsibilities

• Create a welcoming environment for our guests.
• Respond to various inquiries and coordinate boarding accommodations.
• Showcase what makes K9 Resorts unique.
• Spend time with dogs, ensuring one-on-one attention.
• Provide room service to the guests.

Skills

Customer service skills

Selling skills

Positive attitude

Education

High school diploma or equivalent

Job description

K9 Resorts Luxury Pet Hotel in Grand Rapids, Michigan is seeking a dedicated Pet Resort Guest Service Representative to provide an exceptional experience for every client and their dog. You will be the face of our company, ensuring that clients feel like VIPs while coordinating various accommodations and services.

The ideal candidate will possess a positive attitude, excellent customer service skills, and a high school diploma. If you are looking for a rewarding career with significant opportunities for advancement, join our nationally recognized pet care facility.