Pet Resort Operations Leader

Pet Paradise; Apollo Beach (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Complimentary Pet Day Camp

30 Days of Complimentary Pet Boarding

On-demand pay with DailyPay

Discounted Veterinary Care and Groomer

Dog/Cat Adoption Assistance

Fitness Reimbursement

Paid Time Off

401(k) with company match

Health, Dental and Vision Insurance

Job summary

Pet Paradise in Apollo Beach, Florida, is seeking a Resort Manager to lead our Apollo Beach Resort operations. You will oversee staff, customer experience, and sales performance, ensuring exceptional care and safety for our pet guests.

The role requires strong leadership, staffing, and training capabilities. On-site, five-day weeks with weekend/holiday coverage; opportunity to contribute to a growing, pet-focused brand.

Qualifications

• Strong leadership, communication, and collaboration skills.
• Experience leading 20–30 employees.
• Excellent organizational and multitasking abilities.
• Comfortable with dogs and lifting up to 60 lbs.

Responsibilities

• Lead daily resort operations with focus on safety and service quality.
• Manage staffing, schedules, payroll, and labor budgets.
• Oversee hiring, training, and performance reviews.
• Ensure compliance with safety and reporting protocols.
• Maintain high customer service metrics and handle escalations.

Job description

Pet Paradise in Apollo Beach, Florida, is seeking a Resort Manager to lead our Apollo Beach Resort operations. You will oversee staff, customer experience, and sales performance, ensuring exceptional care and safety for our pet guests.

The role requires strong leadership, staffing, and training capabilities. On-site, five-day weeks with weekend/holiday coverage; opportunity to contribute to a growing, pet-focused brand.