Pet Lover Sales Associate — Training & Growth

Petland Corporate Stores; Fairfield (OH); On-site; USD 24,000 - 34,000; Full time

Job summary

Petland Corporate Stores in Ohio is seeking Sales Associates who love animals and enjoy helping families find the perfect pet. You will provide friendly customer service, educate customers on basic pet care, and support store operations to ensure a clean, safe shopping environment.

In this role you’ll build lasting customer relationships, participate in community events, and learn our 5-step sales process and care standards.

Qualifications

• High school diploma or GED, or related experience preferred.
• Excellent customer service and communication skills are essential.
• Ability to work in a fast-paced retail environment and handle animals with care.

Responsibilities

• Match the right pet with the right customer and meet both parties' needs.
• Provide top-notch customer service and product knowledge.
• Educate customers on pet care basics and Petland programs.
• Promote the 5-Step Sale and related care standards to ensure a positive customer experience.
• Maintain a clean, safe store environment and assist in daily opening/closing procedures.
• Support community service projects and assist Animal Care Technicians as needed.
• Perform other duties as assigned by management.

Skills

Customer Service

Teamwork

Communication

Motivation

Professionalism

Ethics

Time Management

Education

HS Diploma/GED

Job description

Petland Corporate Stores in Ohio is seeking Sales Associates who love animals and enjoy helping families find the perfect pet. You will provide friendly customer service, educate customers on basic pet care, and support store operations to ensure a clean, safe shopping environment.

In this role you’ll build lasting customer relationships, participate in community events, and learn our 5-step sales process and care standards.