Overview
Fetch Pet Insurance, a tech-enabled pet wellness company, has consistently been an innovative leader in the pet insurance industry, offering the most extensive and all-inclusive pet insurance and health advice. Fetch makes vet bills affordable with a comprehensive product that does not have restrictions based on breed, age, or size. We support pets through both good and challenging days with a wide portfolio of products and offerings, including Fetch Health Forecast, our pet health and lifestyle blog, The Dig, and partnerships with Project Street Vet and animal no-kill shelters across North America. We value transparency and cross-functional collaboration, enabling a community where colleagues interact with passionate, pet-loving teammates.
We are currently seeking a Pet Insurance Sales Associate to join our team at the Humane Animal Rescue of Pittsburgh in Pittsburgh, Pennsylvania. Successful candidates are goal-oriented, focus on converting opportunities into sales, and delight customers. You are passionate about pets and helping human companions understand the value of protecting them with the most comprehensive pet insurance available.
Role includes representing Fetch as a confident, friendly advisor to sell pet insurance policies at our partner location in the Phoenix, AZ area.
Responsibilities
- Represent Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Phoenix, AZ area
- Communicate competitive advantages of Fetch; demonstrate a deep understanding of Fetch and competitor pet health insurance products
- Turn prospects into loyal clients, raving fans, and repeat customers
- Accurately record prospect and customer information in Fetch CRM
- Establish productive, professional relationships with key personnel at our partner locations to meet performance objectives and partner expectations monthly
- Proactively assess partner needs through onsite focus and follow-up meetings
- Collaborate with leadership to identify opportunities for new business
- Communicate with peers via chat to identify challenges and successes
- Virtually attend monthly company meetings or check-ins as required
- Manage expense budgets and submit completed reports monthly
- Manage all administrative tasks and responsibilities relative to the partnership
- Uphold Fetch’s commitment to continuously exceed customer expectations
Qualifications
- Ability to structure your work week during peak hours (Friday-Sunday) when it is most lucrative for the agent
- Active Property & Casualty (P&C) license or willingness to obtain a P&C license at the Company’s expense within 30 days of employment (subject to state requirements)
- Proven self-starter with 3-5 years of experience in an animal care role
- Energized by being an industry pioneer
- Passion for prospecting new sales opportunities on a daily basis (enjoy speaking with people face to face)
- Familiar with animal health or animal welfare a plus, but not required
- Ability to think and act independently within a fast-paced sales cycle
- Proven success in building relationships using a consultative, solution-focused approach
- Demonstrated customer service skills and ability to understand Fetch’s customers’ needs
- Willingness to travel to various industry events as required
- Excellent verbal, interpersonal and written communication skills
- Strong team player with ability to apply innovative ideas and critical thinking
Professional Traits
- Exhibits excellent business judgment
- Positive attitude
- Sets the bar high for team standards
- Action-oriented, results-driven, and self-reliant
Compensation & Benefits
This is a full-time position with competitive compensation. We value work-life balance and prioritize mental health and well-being to help employees thrive professionally and personally.
- 401k matching
- Personal Paid Time Off - 20 days accrued annually, 9 holidays, 1 floating holiday
- One additional day of PTO added each year on your anniversary with a maximum of 30 days
- Volunteering - eligible to earn up to 8 floating holiday hours per calendar year
- Educational Assistance Programs
- Department incentive perks
- Fetch Pet Insurance discount - 50% off, up to $1000 savings/year
If you are passionate about furry friends and eager to educate pet owners on the value of protecting their beloved companions, this job is perfect. Join us at Fetch, where we help pets live their best lives and empower our employees to live theirs.
About Fetch
Fetch is a high-growth, Warburg-Pincus portfolio company with 200+ employees and partners across the U.S. and Canada. We have two offices (New York City, NY, and Winnipeg, Canada) and currently provide security to over 360,000 pet parents. We celebrate differences and are an equal-opportunity employer. We recruit, hire, pay, grow, and promote without regard to gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.