Pet Hospital Front Desk Pro - Part-Time Afternoons

Willowrun Veterinary Hospital; Smithfield (NC); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Professional development opportunities

Job summary

Willowrun Veterinary Hospital is seeking a part-time front-desk receptionist in Smithfield, NC. You will greet clients and pets, manage sign-ins, confirm details, and escort to exam rooms while handling payments and scheduling future visits.

We value customer service, clear communication, and a calm, professional demeanor in a fast-paced veterinary setting. Benefits and professional development opportunities are available.

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Customer service

Multitasking

Communication

Calm demeanor

Job description

Willowrun Veterinary Hospital is seeking a part-time front-desk receptionist in Smithfield, NC. You will greet clients and pets, manage sign-ins, confirm details, and escort to exam rooms while handling payments and scheduling future visits.

We value customer service, clear communication, and a calm, professional demeanor in a fast-paced veterinary setting. Benefits and professional development opportunities are available.