Pet‑Friendly Office: Customer Service & Admin Support

Ultimate Staffing; Minneapolis (MN); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Parking pass provided

Dynamic work environment

Pet-friendly office

Job summary

A staffing agency in Minneapolis is seeking an Office Assistant to provide support in customer service and manage inquiries for a modern e-commerce environment. You will have the opportunity to work in a dynamic team culture that is pet-friendly, offering competitive wages of $21-22 per hour plus benefits like medical and vision insurance. If you're passionate about customer satisfaction and enjoy a collaborative work environment, this role is tailored for you.

Qualifications

• Experience in customer service is required, preferably in B2C or B2B.
• Must be comfortable working in a pet-friendly environment.
• Strong capabilities in problem-solving and product knowledge.

Responsibilities

• Manage customer inquiries through various communication channels.
• Process and track orders while ensuring timely delivery.
• Handle returns and communicate with shipping carriers.

Skills

B2C customer service experience

Problem-solving skills

Team collaboration

E-commerce experience

Tools

CRM systems

E-commerce platforms

Job description

A staffing agency in Minneapolis is seeking an Office Assistant to provide support in customer service and manage inquiries for a modern e-commerce environment. You will have the opportunity to work in a dynamic team culture that is pet-friendly, offering competitive wages of $21-22 per hour plus benefits like medical and vision insurance. If you're passionate about customer satisfaction and enjoy a collaborative work environment, this role is tailored for you.