Pet Food Palatability Tech Specialist

AFB International; Missouri; On-site; USD 80,000 - 110,000; Full time

Job summary

AFB International is seeking a CTI Technical Services Specialist to join our North America CTI team. You will apply palatant formulation science to support growth, success, and product innovation while partnering with Sales, Marketing, Quality, Regulatory, and R&D teams.

You will report to the Head of Customer Technical Insights – North America and work on global and regional customer projects, attending industry conferences and supporting customer visits with Sales teams.

Qualifications

• Bachelor's or Master's degree in Food Science, Food Technology, Animal Nutrition, or related field.
• 3+ years of experience in the food or feed ingredient industry.
• Experience in Technical Applications, R&D, or Customer Technical Service.
• Fluent English communication in an international environment.

Responsibilities

• Provide customers with technical expertise related to palatant applications and documentation.
• Conduct laboratory trials, shelf-life assessments, and product safety testing.
• Prepare technical reports and manage product specifications.
• Collaborate with Regulatory, Quality Assurance, and Dry/Wet Portfolio teams to support customer requests.
• Coordinate customer complaint investigations and route issues to appropriate departments.
• Support complex technical inquiries and problem-solving initiatives.
• Manage customer sample shipments and oversee transitions from sample phase to production.
• Develop and maintain team dashboards and technical documentation.

Skills

Analytical thinking

Problem solving

Documentation

Multitasking

Team collaboration

Communication

Education

Bachelors/Masters in Food Science or related field

Job description

AFB International is seeking a CTI Technical Services Specialist to join our North America CTI team. You will apply palatant formulation science to support growth, success, and product innovation while partnering with Sales, Marketing, Quality, Regulatory, and R&D teams.

You will report to the Head of Customer Technical Insights – North America and work on global and regional customer projects, attending industry conferences and supporting customer visits with Sales teams.