Pet-First Shift Supervisor — Lead a Neighborly Team

Pet Supplies Plus 4074; Ashtabula (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Neighborly team

Career Growth & Advancement

Competitive Pay

Pet-First, People-First Environment

Job summary

Pet Supplies Plus 4074 in Ashtabula, OH is seeking a Store Shift Supervisor who loves pets and leading a team. You will help run daily operations, deliver friendly, neighborly service, and ensure customers and their four-legged friends have a great experience during your shift.

You’ll assign tasks, manage priorities, assist with product selection, handle transactions, and keep the store clean, safe, and organized while stepping in during busy periods.

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to stand, bend, stoop, twist, and move for extended periods of time.
• Ability to lift up to 65 lbs.
• Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays).
• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner.

Responsibilities

• Deliver pawsitively exceptional, neighborly service by helping a pet parent pick the perfect toy.
• Show a fourth grader how to test their fish tank water, creating a fun, welcoming experience.
• Support daily operations and help ensure a smooth, efficient shift.
• Assign tasks and help team members manage priorities and time.
• Assist customers with product selection and provide recommendations.
• Process transactions, support the register, and handle returns or issues.
• Place and manage special orders and online order fulfillment.
• Reconcile cash drawers and complete end-of-day procedures.
• Maintain a clean, safe, and organized store environment.
• Step in to support the team wherever needed during busy periods.

Skills

Leadership

Customer Service

Retail Experience

Communication

Tools

Microsoft Office

Job description

Pet Supplies Plus 4074 in Ashtabula, OH is seeking a Store Shift Supervisor who loves pets and leading a team. You will help run daily operations, deliver friendly, neighborly service, and ensure customers and their four-legged friends have a great experience during your shift.

You’ll assign tasks, manage priorities, assist with product selection, handle transactions, and keep the store clean, safe, and organized while stepping in during busy periods.