Pet Care Sales Specialist

Petco Animal Supplies, Inc.; Charlotte (NC); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401K

Incentives & PTO

Job summary

Petco Animal Supplies, Inc. is seeking a Sales Associate to be at the heart of the Pet Care Center experience. You’ll help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment.

You’ll greet customers, process sales and returns, stock shelves, and support daily store operations in a fast-paced retail setting that puts pets and people first.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.
• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.
• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.

Skills

Retail experience

Customer service

Passion for animals

Communication skills

Multitasking

Cash handling

Attention to detail

Job description

Petco Animal Supplies, Inc. is seeking a Sales Associate to be at the heart of the Pet Care Center experience. You’ll help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment.

You’ll greet customers, process sales and returns, stock shelves, and support daily store operations in a fast-paced retail setting that puts pets and people first.