Pet Care Sales Specialist

PETCO Animal Supplies Stores, Inc.; Spanish Fork (UT); On-site; USD 16,000 - 23,000; Full time

Job summary

PETCO Animal Supplies Stores, Inc. is seeking a Sales Associate to join our Pet Care Center team.

You will help pet parents find the right products and solutions in a welcoming, fast-paced retail setting, contributing to a safe, clean, and engaging environment for all customers and pets. You’ll greet customers, share product knowledge, process transactions, and collaborate with teammates to maintain stock and store presentation.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.
• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.
• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.

Skills

Retail experience

Customer service

Animal care

Communication

Cash handling

Job description

PETCO Animal Supplies Stores, Inc. is seeking a Sales Associate to join our Pet Care Center team.

You will help pet parents find the right products and solutions in a welcoming, fast-paced retail setting, contributing to a safe, clean, and engaging environment for all customers and pets. You’ll greet customers, share product knowledge, process transactions, and collaborate with teammates to maintain stock and store presentation.