Pet Care Sales Specialist

Petco; Richland (WA); On-site; USD 22,000 - 30,000; Full time

Job summary

Petco in the United States is seeking a Sales Associate to help pet parents find the right products and solutions while creating a welcoming, safe, and engaging Pet Care Center experience.

You’ll work on a fast-paced, purpose-driven retail team, delivering knowledge able, friendly service, stocking shelves, processing sales and returns, and ensuring a clean, organized store that supports pets and their people.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Customer service experience

Passion for animals

Interpersonal skills

Multitasking

Cash handling

Attention to detail

Job description

Petco in the United States is seeking a Sales Associate to help pet parents find the right products and solutions while creating a welcoming, safe, and engaging Pet Care Center experience.

You’ll work on a fast-paced, purpose-driven retail team, delivering knowledge able, friendly service, stocking shelves, processing sales and returns, and ensuring a clean, organized store that supports pets and their people.