Pet Care Sales Leader & Mentor

PETCO Animal Supplies Stores, Inc.; Seattle (WA); On-site; USD 30,000 - 34,000; Full time

Job summary

Petco Animal Supplies, Inc. in Seattle, WA is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their people. You’ll mentor teammates, support store operations, and provide knowledgeable, compassionate service on the sales floor.

Responsibilities include promoting products, processing transactions, maintaining cleanliness, managing inventory, and assisting leadership with store initiatives. This role offers growth and a collaborative Pet Care Center environment.

Qualifications

• 1+ years of retail experience.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Maintain store cleanliness, organization, and visual standards.
• Monitor inventory levels and assist with replenishment.
• Ensure compliance with company policies, procedures, and safety standards.
• Mentor and train new associates on policies, procedures, and service expectations.
• Act as a floor leader when needed, supporting workflow and customer experience.
• Assist management with escalated customer concerns and operational needs.

Skills

Retail experience

Customer service

Communication

Multitasking

Problem-solving

Cash handling

Job description

Petco Animal Supplies, Inc. in Seattle, WA is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their people. You’ll mentor teammates, support store operations, and provide knowledgeable, compassionate service on the sales floor.

Responsibilities include promoting products, processing transactions, maintaining cleanliness, managing inventory, and assisting leadership with store initiatives. This role offers growth and a collaborative Pet Care Center environment.