Pet Care Sales Associate — Help Pets Live Their Best

Petco; Rockford (IL); On-site; USD 17,000 - 26,000; Full time

Job summary

Petco in Rockford, IL is hiring a Sales Associate to help pet parents find the right products and solutions, creating a welcoming, safe, and engaging environment. You’ll greet customers, process sales, stock shelves, and support store operations while learning about pet care.

This role offers a fast-paced, purpose-driven retail experience with opportunities to grow within the Petco team.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Provide friendly, knowledgeable service to customers.
• Assist customers in selecting products and services.
• Process sales, returns, and exchanges accurately.
• Stock shelves and maintain an organized sales floor.
• Support inventory control and merchandising efforts.
• Follow store policies and safety standards.
• Collaborate with team to meet store goals.

Skills

Customer service

Pet care passion

Communication skills

Multitasking

Cash handling

Detail oriented

Job description

Petco in Rockford, IL is hiring a Sales Associate to help pet parents find the right products and solutions, creating a welcoming, safe, and engaging environment. You’ll greet customers, process sales, stock shelves, and support store operations while learning about pet care.

This role offers a fast-paced, purpose-driven retail experience with opportunities to grow within the Petco team.