Pet Care Sales Associate - Friendly, Fast-Paced & Flexible

Petco Animal Supplies, Inc.; Fairview Heights (IL); On-site; USD 17,000 - 26,000; Full time

Job summary

Petco Animal Supplies, Inc. in Fairview Heights, IL is seeking a Sales Associate to help pet parents find the right products and solutions, creating a welcoming, safe, and engaging environment on the sales floor.

This role is ideal for someone who loves animals, enjoys teamwork, and thrives in a fast-paced retail setting. You will greet customers, share accurate pet care information, process sales and returns, stock shelves, and support store operations while following Petco policies and safety

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Retail experience

Customer service

Cash handling

Communication

Multitasking

Animal care passion

Tools

Cash register

Job description

Petco Animal Supplies, Inc. in Fairview Heights, IL is seeking a Sales Associate to help pet parents find the right products and solutions, creating a welcoming, safe, and engaging environment on the sales floor.

This role is ideal for someone who loves animals, enjoys teamwork, and thrives in a fast-paced retail setting. You will greet customers, share accurate pet care information, process sales and returns, stock shelves, and support store operations while following Petco policies and safety