Pet Care Sales Associate: Help Pets Live Better

Petco; Shorewood (IL); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401K

Paid time off

Job summary

Petco in Shorewood, IL is hiring a Sales Associate to be at the heart of the Pet Care Center experience. You will help pet parents find the right products and solutions while creating a welcoming, safe environment.

This role suits someone who enjoys helping others, learning about pet care, and thriving in a fast‑paced retail setting. You’ll join a supportive team and contribute to store goals and customer satisfaction every day.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Retail experience

Customer service

Communication

Multitasking

Cash handling

Attention to detail

Job description

Petco in Shorewood, IL is hiring a Sales Associate to be at the heart of the Pet Care Center experience. You will help pet parents find the right products and solutions while creating a welcoming, safe environment.

This role suits someone who enjoys helping others, learning about pet care, and thriving in a fast‑paced retail setting. You’ll join a supportive team and contribute to store goals and customer satisfaction every day.