Pet Care Sales Associate: Help Pets Thrive

Petco; Normal (IL); On-site; USD 17,000 - 26,000; Part time

Job summary

Petco in the United States (Illinois) is seeking a Sales Associate to be at the heart of the Pet Care Center experience, helping pet parents find the right products and solutions while maintaining a welcoming, safe environment.

This role suits those who enjoy helping others, learning about pet care, and thriving in a fast-paced, purpose-driven retail setting; it includes teamwork, merchandise presentation, and customer service, with opportunities for growth.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution‑focused service.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Customer service

Cash handling

Multi-tasking

Communication

Animal interest

Job description

Petco in the United States (Illinois) is seeking a Sales Associate to be at the heart of the Pet Care Center experience, helping pet parents find the right products and solutions while maintaining a welcoming, safe environment.

This role suits those who enjoy helping others, learning about pet care, and thriving in a fast-paced, purpose-driven retail setting; it includes teamwork, merchandise presentation, and customer service, with opportunities for growth.